INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept major debit and credit cards, bank transfers, and cash on delivery. All online payments are processed through secure gateways to ensure your safety.

How long does delivery usually take?

Orders are typically delivered within 3–5 business days in major cities and 5–7 business days for other areas. You’ll receive real-time tracking updates once your order is dispatched.

What is your return and exchange policy?

Items can be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in their original packaging with tags attached.

Do you restock sold-out items?

Yes, selected sold-out products are restocked based on demand. You can subscribe to product alerts or follow our social media pages for restock updates.

How can I contact customer support?

Our support team is available via email, phone, or WhatsApp during business hours to assist with orders, sizing, and product inquiries.